PeopleHR Ideas Portal
If a manager approvers a holiday request in the system for an employee, even if the employee's manager changes the withdrawn request email will still get sent to the original manager who approved the request.
This functionality does not make logical sense. Why would the previous manager need to be notified? It's the current manager that needs to receive this notification. Our employees book their annual leave well in advance.
| Describe the Challenge | Current managers do not receive notification that an employee has withdrawn leave if management lines have changed. |
This issue came up for us, when all migrated annual leave shows as 'approved' by one team member. They now have to forward any Annual Leave changes or withdrawal emails to the relevant manager.
Only when we enquired further, we found out that the system will do the same when a manager leaves the business (even if the re-assigned reports to process was completed).
Completely agree, this just does not make sense. All emails in relation to AL should go to the 'current' manager