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Created by Guest
Created on Mar 30, 2026

Have the system automatically refresh to ensure planners are in sync with annual leave and bank holiday entitlement

It’s useful because we’ve noticed that bank holidays haven’t been automatically deducting from some employee planners. We’ve been advised that, as this has happened to multiple employees, it was likely due to the system needing a manual refresh, which we were not aware of. In these cases, the planner has become out of sync and stops recalculating public holidays against entitlement. Automating this process — including ensuring the system automatically recalculates public holidays when a work pattern changes (as admins currently have to adjust entitlements manually) — will help ensure records remain accurate and employees receive the correct amount of annual leave.

Describe the Challenge To have the software automatically manually refresh to ensure that employee calendars and bank holiday entitlements are in-sync
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