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PeopleHR Ideas Portal
Status Open for Voting
Categories ATS
Created by Carol Riley
Created on Sep 20, 2023

Email address from ATS should populate email field on contacts tab, not personal tab

Candidate's personal emails are used within the ATS (as work emails don't yet exist). When moving a candidate to the new starter stage in the ATS pipeline, it would make more sense for the email address to populate the email field on the new starter's 'Contacts' tab (ie personal email) and not the email field on the 'Personal' tab as this triggers system emails, including the invite to create their new account.

Describe the Challenge Prevent ATS automatically populating the email field in personal tab and subsequently triggering the system invite to personal email.
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  • Alex Mann
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    Jul 24, 2024

    Agree with this, we use Company email addresses that IT set up and via SSO avoiding any errors and maintaining cyber security - be good to hold email address for reference but leave the personal tab email blank until we are happy to add once full profile set up has been completed as not everything transfers from ATS and we update additional fields under employee record once hired.