PeopleHR Ideas Portal
We would be more efficient in our support to our organisation if we could switch to view with different permissions. This could either be 'view as _specific name_' or generally as a manager or employee.
| Describe the Challenge | It would prevent a need to call and screenshare or could mean we do not need to contact PeopleHR support due to being able to troubleshoot in their view. |
This would mean we can finally remove our test users potentially - we have never been able to get rid of them as we've always needed to be able to check the view for a manager or a colleague.
I have seen this idea many times over the last few years. Please can we look at doing this now? It would be so helpful and reduce tickets as I and our IT manager are being the go between at the moment for a colleague.
I agree on this. 100%
I agree, currently i am using two test profile, one is line manager and other is employee.
i agree with others, this feature would be so useful!
This really would be very useful.
We would like this feature too, currently we have to have a "fake" employee to view anything as the employee would see it. Involves lots of logging in and out and a separate phone etc. a switch view
function would really help
This would be very useful!
I would really appreciate this feature which I have had in other HR systems
This would be invaluable - help us to to understand better what the individuals issues are, help provide useful and meaningful training, can't believe it's not already available
This is a brilliant idea. I support this 100%.
Absolutely back this idea. Was about to add it myself as I have been up and down like a yo-yo to view things from an employee's screen this morning. Other systems we have allow 'log-in as' functionality and it saves such a lot of time and allows us to resolve queries and issues faster.
My way around this for demos and process maps was setting up a Test Colleague profile, its quite helpful if you need something in the short term.
However being able to cycle between admin/colleague views would be better long term as a dummy profile impacts both license's and analytics - as we need to make sure any reports exclude this profile.
Would be really beneficial when asked for "How to do" advice from employees
I support this as a basic requirement.
Support this 100%
It is so difficult providing advice on the system when employees view it one way, and admins another.
This is an excellent idea. When you have admin status, you cannot see what an employee or manager has access to. I would welcome this option.
+1
I would welcome this. As a member of the HR team I'm often asked for support on PHR, and it would be useful if I was able to see what the member of staff in question was seeing, rather than my admin level options.