We are experiencing problems seeing a clear picture of someone's holiday within P-HR. Within the Settings field of the planner when Toil is added it updates the "this year" field and then when toil is taken it deducts it from this field. Within our operational areas it is common for employees to alter their working pattern, and / or buy holidays from our HBS - our holiday allowance is calculated in hours not days. Quite quickly we start to lose a clear picture what of what a person's actual holiday is and why - it can take some time to work out.
Additionally, we are not entirely convinced toil is calculating correctly in P-HR, by separating both fields within settings would go a massive way to work if this is the case, then to understand how and why is it not working.
Is this something that is being felt by other system users?
Describe the Challenge | We spend a lot of time having to review holidays and perform manual exercises to ensure someone's holiday and toil is correct. We need our team members to have faith that their holiday is correct. |
Are there any plans to make the TOIL feature a 'switch on, switch off' feature. We don't offer TOIL and would prefer to switch this off so it is not seen by managers etc.
Hi Cornel
It looks like some TOIL has disappeared - it was added on 29th October and I wonder if it's because that's when the new functionality went live? Do you know if this was the case?
Regards
Anne-Marie
Anne-Marie Howard | HR Manager | pointblank
We also spend a lot of time having to do manual annual leave calculations when staff change their work pattern. It is helpful for the toil to be shown separately, but the annual leave calculation is still incorrect on the system when you have included BH's in the calculation (as we have to as we have so many part timers with pro rata entitlement). The system seems to take the bank holidays and divide them by 12, when bank holidays do not fall one a month.
Holiday and TOIL Improvements
We’re excited to share highly requested updates to PeopleHR that enhance the clarity and usability of Holiday and TOIL monitoring for all users, based on your feedback.
What’s New:
Separate Holiday & TOIL Views: Holiday and TOIL balances now have distinct visual representations, making entitlements easier to track across roles.
Enhanced Balances Display: Entitlements are split into Booked, Pending, and Remaining balances, providing transparency for holiday and TOIL requests.
Doughnut Charts: A refreshed UI features doughnut charts on the Employee Planner, Dashboard, and Overview, offering a clear view of separate Holiday and TOIL entitlements.
Flexible Day/Hour Tracking: The interface adapts to users tracking time in days or hours. TOIL display is dynamic and only appears if relevant to the user.
Benefits:
Improved Clarity: Separate Holiday and TOIL balances make tracking time off simpler for employees and managers.
Consistency across the Product: Entitlements are now uniformly represented from Planner to Dashboard, reducing errors.
For more details, view our Release Notes and feature video. Enjoy the updates, and reach out anytime with questions or feedback!
Best Regards,
PeopleHR Product Team
Hello everyone,
Following confirmation from our early adopters that the calculations are working correctly, we plan to release the new feature to Production tomorrow.
Best regards,
Cornel
Morning Phil,
I hope all is well. Just sending this over as an FYI ����
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People and Culture Manager
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Hi,
will this be being released to all accounts today or it is pushed back due to the error.
thanks
Rosie
Hi Cornel,
Cassie- Extern
We have experienced the same issue whereby some of the annual leave calculation is showing in the TOIL Circle when it should be showing in the Holiday Circle meaning both calculations look to be wrong when in fact they have been calculated correctly.
Can you advise if this is being resolved prior to the roll out?
Many Thanks
Cassie Lambe
HR Project Advisor & HR Coordinator
Extern
Hi Cornel,
I know the roll-out is planned for 24/10, will the rollout be paused if the issues are not fixed before?
thanks
Rosie Hodson
Hi Cornel,
I've looked through our employee records this afternoon, and unfortunately there are x26 people with incorrect holiday/TOIL. This change seems to have allocated some of their holiday as TOIL instead, and for others who actually should have had TOIL the figures are incorrect. I am really concerned about where the information is coming from, and how this can be fixed.
Regards, Elspeth
Hi Cornel,
The TOIL split doesn't seem to be showing the correct figures - one colleague is showing over 400 hrs TOIL and only 90 hours holidays. I trust that you can resolve any issues. I haven't looked at others, this was enough to ring alarm bells.
Regards,
Melanie
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Melanie Sharp
Human Resources Officer
Kilbryde Hospice | McGuinness Way | Hairmyres | East Kilbride | G75 8GJ
Tel: 01355 202020 | Email: melanie.sharp@kilbrydehospice.org.uk
Scottish Charity No: 032424
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Hi Cornel,
Thank you for looking into this issue & for trying to figure this out to have a system that works for all.
I am sorry for my late response, but in answer to your email on the 24th July I definitely vote for Option 1: Display Holidays and TOIL in two different charts.
This would make it so much easier & clearer for us to have holidays & TOIL separated.
I am waiting to find out if we can take part in the trial. I will get back to you on that.
Many thanks,
Victoria
Cornel
Thanks for the update.
Toil is a sore point here, as everyone finds it really frustrating - so if it is okay, we will wont be part of the pilot - but are very interested to see how it pans out.
Our line managers have to keep a separate excel sheet to record all the staff hours - and they keep a track of any hours worked over and above each week that way, so anything that means the system will show an ongoing record of hours worked over and above their work pattern would make life a lot easier.
Thank you
Jackie
Jackie Simmons she/her
HR Officer | Swyddog Ad
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We would be happy to test this
Hi, we're happy to give it a go and see if it's any good. Our company uses TOIL and things a lot so we'll test it to it's max I'm sure.
Cornel
Would it be just a few staff, or everyone ?
As it is already difficult to know who has what with toil and leave - so I would be happy to be part of it with a couple of staff to test it out but not all.
Let me know if this is any help.
Thank you
Jackie
Jackie Simmons she/her
HR Officer | Swyddog Ad
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This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately. If you are not the intended recipient you are advised that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Gwent Association of Voluntary Organisations hopes you find this communication informative and helpful. If, however you would like to unsubscribe, please click here.
Thank you all for your willingness to be involved in this process!
I will send a separate message when it's time to activate this feature.
Happy to trial and give feedback too.
Happy to trial this, and provide feedback also.
Happy to trial this and provide feedback