PeopleHR Ideas Portal
Currently there is only the option to add one attachment to an Email template. It is good practice to send specific documents separately so they can be referenced clearly in communication to applicants.
| Describe the Challenge | Retain a standard of communication with applicants with more flexibility |
Really frustrating that we can get through the whole process with the ATS but when it comes to the formal job offer email, to which we would normally add a number of attachments, we cannot do so, so the process on ATS in therefore incomplete!
We also have a couple of documents to send out with interview invites and are having to do this by e-mail again as the system only allows one document to be attached.
When onboarding new starters, we have 4 standard docs to send plus 3 personalised ones. The current system of only allowing one doc to be in the template is very restricting.