We are getting people input their bank details incorrectly - is there a way the system can indicate if the right amount of numbers have been inputted (and not allow letters/ other characters) to verify it is a sort code/ account number? We also think this is partly due to the term 'bank code' when 'sort code' is more widely used. Could this be changed to try and improve accurate inputting and so we avoid payroll errors?
Describe the Challenge | Accuracy of bank details for payroll |
Hi,
There is a way to add validation on the bank code and bank account fields. This implies adding regex formulas in the Company settings for these 2 fields.
For the details on how this is done and examples of the regex formulas, please check this Knowledge Base article: https://accessgroup.my.site.com/Support/s/article/PeopleHR-Validating-sort-code-and-bank-account
I hope this information helps and thank you for posting this feedback.
Kind regards,
Simona