Change the email link description when some is declined holidays.

We have been made aware of an issue with PeopleHR when managers are declining individual holiday requests from staff.

If a manager has declined a holiday request, then there is a comment section at the bottom of the request for them to fill in with the reason why they have decline the request.

We have run a test this afternoon ourselves and that an email from PeopleHR is sent to the member of staff asking for them to click on a link to find out why their holiday has been declined.

However, when you click on the link within the email to find out the reason for the holiday being declined, it doesn’t actually take you to the declined holiday request, but takes the employee back to the employee’s main homepage of PeopleHR and there is no trace as to why their holiday has been declined.

Having spoken to your customer service team, we have been advised that this is in-correct and that the link directly from the email, sends the employee to their main PeopleHr homepage and that this is system design.

However, if the employee does want to know the actual reason for the holiday being declined, then the employee should go to: Authorization - "quick filter" set on "decided" and can then check the reason from there.

We will have an awful lot of people confused about this - surely the design should be it takes you to the actual pop-up and reason for the decline as that is what it says it will do when you click on the link ….the link description is therefore wrong?