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Categories Integrations
Created by Fiorella Cancedda
Created on Jun 6, 2024

Fix integration issue with Access Payroll

In the Contact tab, please mark as mandatory the address fields that are required for the integration with Access Payroll to work properly.

as an example, if an employee changes their personal address on People HR and does not fill in "Line 2" in the address section, they will be removed from Access Payroll and no notification of such a thing happening will be sent to the employee actioning the change or the portal administrator. Marking as mandatory the required fields to integrate properly with Access Payroll should solve the issue (as you can imagine the impact of someone being removed from the payroll with no warning is huge and very concerning).

Describe the Challenge Correct integration between PeopleHR and Access Payroll. The current set up can easily lead to someone being removed from the payroll if a change to their home address is made and not all the address fields are completed.
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